My account has been locked, what should I do?

Only BeMVO can unlock your account.For this you must email (pharmacies) / (hospitals) / (wholesalers).FYI, an account goes into Lock for the following reasons:• You are already logged in, but the password has expired/changed. This will cause your account to go into Lock after 3 scans.• You are trying to log in […]

My password is about to expire / has expired, what should I do?

Each software / FMD module offers the possibility to the end user to change the password himself. If you do not know how to do this within your software, you should contact your software supplier.If, after contacting your software supplier, it appears that the password needs to be reset, please email (pharmacies) / […]