Only BeMVO can unlock your account.For this you must email email@example.com (pharmacies) / firstname.lastname@example.org (hospitals) / email@example.com (wholesalers).FYI, an account goes into Lock for the following reasons:• You are already logged in, but the password has expired/changed. This will cause your account to go into Lock after 3 scans.• You are trying to log in […]
It is not possible to renew my password via the web page / browser, I receive the message ‘403 Forbidden’?
If you want to renew the password via the web page (portal), your FMD certificate must be installed in the browser. If the certificate is not installed, you will not be allowed access to the password reset page, and you will see the message “403 Forbidden”.The password can be changed at any time in your […]
Each software / FMD module offers the possibility to the end user to change the password himself. If you do not know how to do this within your software, you should contact your software supplier.If, after contacting your software supplier, it appears that the password needs to be reset, please email firstname.lastname@example.org (pharmacies) / email@example.com […]